Shipping policy

Thank you for choosing Walltola.com! We're excited to deliver beautiful handmade creations right to your doorstep. Below, you'll find important information about our shipping process:

1. **Processing Time:**

   - Once your order is placed, please allow 1-3 business days for processing. During peak seasons or holidays, processing times may be slightly longer, but we strive to ship your order as quickly as possible.

2. **Shipping Methods:**

   - We offer several shipping options to accommodate your needs:

     - Standard Shipping: Estimated delivery within 5-7 business days.

     - Expedited Shipping: Estimated delivery within 2-3 business days.

     - International Shipping: Delivery times vary depending on the destination. Customs processing may cause additional delays.

3. **Shipping Rates:**

   - Shipping rates are calculated based on the weight of your order and the selected shipping method. You can view the shipping costs during the checkout process before completing your purchase.

4. **Order Tracking:**

   - Once your order has been shipped, you'll receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

5. **Shipping Restrictions:**

   - Some items may have specific shipping restrictions due to their size, weight, or materials. Please review the product description for any shipping limitations before placing your order.

6. **Shipping Address:**

   - Please ensure that your shipping address is accurate and complete to avoid any delivery delays or returns. We are not responsible for lost or undeliverable packages due to incorrect addresses provided by the customer.

7. **Customs and Duties:**

   - For international orders, please note that customs duties, taxes, and fees may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

8. **Delivery Issues:**

   - In the rare event of a lost or damaged package, please contact our customer support team immediately. We will work diligently to resolve any issues and ensure that you receive your order in a timely manner.

9. **Holiday Shipping:**

   - During peak holiday seasons, shipping carriers may experience delays beyond our control. We recommend placing your orders early to ensure timely delivery during busy periods.

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. Thank you for shopping with Walltola.com!